At William B. Meyer, Inc., your needs are our first priority. We'll tailor our order fulfillment services to your requirements. Account managers ensure that your exact specifications are carefully followed and that your products arrive at their destination promptly, packaged and assembled perfectly. Fragile merchandise is handled with utmost care. And our order processing system provides you with the capability to monitor and assess the who, what, when and where of every aspect of your project.

e-Commerce, Catalog and Mail Order Fulfillment
Whether you are involved with consumer or business-to-business orders, William B. Meyer, Inc. will store, distribute and track all phases of your e-commerce, catalog and mail order fulfillment projects. Our online data base enables you to track all the details of your sales efforts. With this capability, you can monitor your inventory, track your orders and print your own standard or customized reports — any time and from your own PC.

Consumer and Business to Business
Single shot and continuity programs and single and multiple SKU orders are processed through our computer systems. We generate invoices and packing slips, pull the products, pick-pack, manifest, and ship the orders to your customers — all within 24 hours.

Fragile Product Packaging
Our custom-engineered overhead loosefill, foam chip dispensing system — which utilizes blower motors — provides a fast, clean way to float your fragile product to prevent any shipping damage.


Custom Packaging
When we wrap, tie or prepare your merchandise or product according to your specifications, your customers receive their orders the way you would them shipped — perfect every time. Personalization, gift cards and ribbons are some options available.

Product Fulfillment

Order Processing
Orders are transmitted through our database system via EDI, electronic file transfer or over the Internet through a secure server. All faxed or hard copy orders are manually entered into our system by our Customer Service Department.

Shipping
Outbound shipments are processed through our multi-station, computerized manifest shipping system. All critical information — such as date shipped, carrier, number of cartons, shipping charges, and carrier tracking numbers — are sent back, automatically and in real time, to the open order in our system. In this way, the orders are updated and completed, the inventory is reduced, and the orders are closed.

Client Online Interface
In addition to transmitting orders, you are able to monitor your inventory, track your orders, and create and print your own reports, at any time. You can bring up the history of any order to answer your customers' inquiries, all from your own PCs.

Customer Returns and Undeliverables
All returns are received, verified and inspected. The information is captured and sent back to our system immediately. Undamaged merchandise is placed back into inventory. This information is then transmitted to you according to your "return-refund" procedures.

Premium, Literature and P.O.P. Distribution

Coordinate National In-store Promotions
When timing is critical, William B. Meyer, Inc. will assemble, pack and ship P.O.P. displays, kits, case cards, window banners, shelf talkers, aisle cards, etc., directly to retailers and on time. You can track and trace every order by interfacing online with our IBM AS/400 computer system.
Distribution to Dealers, Distributors, Wholesalers and Jobbers
William B. Meyer, Inc. will manage the distribution of incentive programs, P.O.P. displays, catalogs, new product information and samples in single or multiple quantities, on a scheduled basis or as needs arise.

Sales Force Support
We will support your sales force by storing and distributing ad slicks, catalogs, order forms, price information, brochures and samples.
Self-liquidating Premium Programs
After post office boxes are assigned, we receive orders, provide caging, enter the data into our system, pick-pack the merchandise with other promotional items such as coupons and literature, and then mail them bulk rate.

Inventory and Warehouse Management

Receiving and Storage
* Receiving at 51 loading docks
* Inside rail sidings
* Narrow-aisle, high-density racking system
* Wire-guided man-up equipment
* Bulk storage areas
* RF and bar code technology

Inventory Control
* Online client interface
* Cycle counting
* Standard and customized management reporting
* Batch and FIFO inventory systems
* Real-time information on current inventory, allocations, receipts and shipping

Packaging & Assembly

William B. Meyer, Inc.'s tradition of putting the client first extends to our packaging and assembly services. Instead of spending time and money hiring your own staff, we will package and assemble your products to your exact specifications. We handle a variety of packaging needs, including standard packaging, premiums, custom packaging, and customized products and add-ons. Products will arrive just as you would expect — perfect every time. We take extra care to package fragile items to ensure against shipping damage.

• Gift basket assembly and shrink wrapping
• Promotional pack-ups
• Product packaging and repackaging of product
• Assembling displays
• Applying price, promotional or UPC stickers
• Quality assurance inspections